Frequently Asked Questions
What ages do the Littles fit?
The Littles fit kids ages 1 to 3 typically.
What ages do the Original Sunnies fit?
The Original Sunnies fit kids 4 to 10 typically.
How do I register my Sunnies for my 2 year warranty?
You can register your Sunnies at our registration page here.
How do I start a return?
You can start a return here. All Sunnies must be in their original packaging and in good condition. Returns are accepted within 14 days of purchase.
How quickly will I receive my order?
All packages ship via USPS from our warehouse in Texas.
We do our best to ship them as quickly as possible. Please note that delivery can take up to 10 business days. Orders are not processed, shipped, or delivered on weekends or major holidays.
Delivery times vary based on location and shipping method.
Are Sunnies safe for my kids to wear?
Yes! All of our Sunnies have been tested thoroughly and have received a Child Product Certificate. They are all paraben and BPA free!
How do I track my order?
To track you order, click here.
What happens if I purchase something on pre-order?
Items on pre-order are denoted with a bold Pre-Order in the description. When you add an item on pre-order to your cart, you’ll see ‘Pre-Order’ alongside the price of the item.
The timing of the product arrival may vary, but all pre-orders will ship as soon as they arrive.
Customer Service
How do I contact the Sunnies team?
Email: hello@sunniesshades.com
Phone: (843) 441-2298
Please note customer service office hours are Monday - Friday between9AM and 4PM CST, excluding holidays.